What types of properties does WGH Solutions manage?

WGH Solutions focuses on luxury furnished apartments, condos, penthouses, townhouses, pied-à-terre residences, and select portfolios in New York City. Every property is reviewed before services are proposed.

Does WGH Solutions manage stays of fewer than 30 days?

Services are provided only for rental activity permitted by New York City law, applicable building rules, leases, occupancy requirements, and other property restrictions. Many New York City furnished rental strategies focus on stays of 30 consecutive days or longer.

Can I hire WGH Solutions only for housekeeping?

Yes. Owners and operators may engage WGH Solutions for luxury housekeeping, inspections, property readiness, laundry coordination, restocking, and maintenance reporting without selecting full-service property management.

Can I hire WGH Solutions only as a consultant?

Yes. Consulting is available for owners, property managers, and hospitality operators who need operational assessments, launch planning, SOPs, housekeeping systems, training, quality control, or guest experience guidance.

Do you guarantee a certain level of rental income?

No. Rental performance depends on the property, location, season, condition, pricing, demand, regulations, building restrictions, and other market factors. WGH Solutions does not make guaranteed income claims.

How does the onboarding process begin?

The process begins with a consultation and an initial review of the property, the owner's goals, the building requirements, the intended rental strategy, and the level of management or operational support needed.

Luxury Manhattan penthouse living room with floor-to-ceiling windows overlooking the New York City skyline

Serving Luxury Furnished Residences Across New York City

Luxury Property Management.White-Glove Operations.

WGH Solutions manages the details behind exceptional furnished residences. From property onboarding and guest operations to luxury housekeeping, inspections, and maintenance coordination, we protect the property, elevate the experience, and provide owners with dependable local execution.

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For Owners

Your Property Should Perform Without Becoming Your Full-Time Job.

Owning a furnished rental should not mean managing reservations, coordinating cleaners, answering late-night calls, monitoring maintenance, and wondering whether the residence is truly guest-ready. WGH Solutions brings property management and hospitality operations together under one accountable local team.

01
Protect the condition and presentation of the property
02
Deliver a consistent, high-touch guest experience
03
Reduce the owner's day-to-day operational burden

Three Levels of Service

One Standard, Applied Three Ways.

Full-service management is our core offering. Owners and operators who already run their own bookings can engage our property care teams, or our consulting practice, on their own terms.

Service One

Full-Service Property Management

For owners seeking a more complete, hands-off management experience.

Property onboarding and readiness planning
Furnished rental launch support
Listing creation and optimization
Reservation and calendar coordination
Guest communication
Check-in and check-out coordination
Pricing and revenue strategy support
Housekeeping and turnover management
Property inspections and photo documentation
Maintenance and vendor coordination
Inventory and supply oversight
Owner communication and reporting
Emergency issue coordination
Compliance-aware operating plans

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Service Two

Luxury Housekeeping and Property Care

For owners and operators who already manage bookings but need exceptional local execution.

Luxury turnovers
Pre-arrival and post-departure cleaning
Deep cleaning
Mid-stay housekeeping
Property inspections
Photo documentation
Laundry and linen coordination
Restocking
OS&E oversight
Maintenance reporting
Emergency cleaning
Seasonal property care
Property readiness support

Delivered through the proprietary WGH Solutions 12-Clean™ System, the operating framework behind every service visit.

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Service Three

Consulting and Operations Advisory

For owners and operators who need the strategy, systems, or expertise without full-service management.

Property launch planning
Furnished rental readiness assessments
Operational audits
Housekeeping program development
Standard operating procedures
Team and vendor workflows
Guest journey evaluation
Inspection systems
Quality control programs
Maintenance coordination systems
Staff training
Service recovery planning

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The WGH Advantage

Property Management Built on Real Operations.

Many management companies depend entirely on third-party teams to execute the work inside the property. WGH Solutions was built from the operational side of luxury hospitality. We understand what happens between a reservation and a successful stay because our experience includes the housekeeping, inspections, maintenance coordination, property preparation, and service recovery required to keep residences performing at a luxury standard.

Local New York City Execution

Teams, vendors, and oversight on the ground in the boroughs where the residences are.

Luxury Hospitality Standards

Presentation and service expectations drawn from high-touch hospitality operations.

Detailed Property Oversight

Inspections, photo documentation, and condition monitoring after every service.

Housekeeping Expertise

Cleaning and turnover programs built for furnished residences, not generic units.

Clear Owner Communication

Documented updates, maintenance notifications, and a defined reporting rhythm.

Discreet and Professional Service

Quiet, respectful operations suited to private residences and managed buildings.

Management Lifecycle

Management From Onboarding Through Every Stay.

Property Onboarding

Property walkthrough
Readiness assessment
Inventory review
Operating instructions
Access and building procedures
Vendor and maintenance setup
Housekeeping standards
Property-specific documentation

Marketing and Reservations

Listing preparation
Professional copy direction
Photography coordination
Channel strategy
Calendar coordination
Inquiry management
Pricing support
Stay qualification review

Guest Operations

Pre-arrival coordination
Guest communication
Access instructions
Stay support
Housekeeping scheduling
Issue escalation
Departure coordination
Service recovery support

Property Care

Cleaning
Inspections
Photo documentation
Linen and laundry
Restocking
Maintenance reporting
Vendor access
Property condition monitoring

Owner Oversight

Regular communication
Property updates
Maintenance notifications
Operational recommendations
Documented property issues
Performance discussions
Monthly reporting framework

Exceptional properties require more than basic management.

They require hospitality, precision, accountability, and local execution.

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The WGH Management Process

Four Steps, Clearly Defined.

Property Review

We begin with the property, the owner's goals, the building requirements, and the intended rental strategy.

Operating Plan

We develop the management scope, service standards, property procedures, housekeeping plan, and communication structure.

Property Preparation

We coordinate onboarding, readiness, inventory, presentation, listing preparation, vendors, and property-specific operating details.

Ongoing Management

We manage the recurring operational details while keeping the owner informed and the property protected.

Luxurious master bedroom in a high-rise New York City residence with floor-to-ceiling windows overlooking the Manhattan skyline at twilight

Who We Serve

Designed for Owners Who Expect More Than Basic Management.

Luxury condo and co-op owners
Pied-à-terre owners
Townhouse owners
Real estate investors
Furnished rental operators
Corporate housing providers
Developers
Brokers and relocation partners
Property managers seeking an operations partner

New York City

Built for the Realities of New York City.

New York City furnished rental management requires more than attractive listings. Every property has its own building rules, occupancy requirements, lease restrictions, access procedures, and operational considerations. WGH Solutions begins with a property-specific review and develops a management approach based on the residence, the intended stay structure, and the owner's objectives.

WGH Solutions provides hospitality operations and property management services. Property owners are responsible for obtaining appropriate legal, tax, insurance, licensing, and regulatory advice. Services are offered only for rental activity permitted by applicable laws, building rules, leases, and occupancy requirements.

Property Care

The Property Management Difference Starts Inside the Residence.

Presentation, cleanliness, maintenance awareness, and attention to detail directly shape the guest experience and protect the owner's investment. Our property care systems are designed for furnished residences where ordinary cleaning is not enough.

The proprietary 12-Clean™ System
Standardized cleaning processes
Quality-control inspections
Photo documentation
Property-specific product instructions
Damage and maintenance reporting
Guest-ready presentation
Accountability after every service

Discover the WGH Property Care Standard

Housekeeping professional preparing fresh linens in an elegant furnished bedroom

Two hospitality operations professionals reviewing a property checklist inside an upscale residence

Consulting

Expert Guidance Without Full-Service Management.

Some owners and operators need better systems rather than a new management company. WGH Solutions provides consulting engagements that help furnished rental businesses strengthen operations, housekeeping, quality control, maintenance coordination, team accountability, and the guest experience.

Property launch consulting
Operational assessment
Housekeeping program design
Inspection and quality-control systems
SOP development
Staff training
Vendor workflow design
Guest experience improvement
Service recovery planning
Portfolio operations review

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Supporting Luxury Furnished Rental Operations Across New York City.

Questions

Frequently Asked Questions.

Warmly lit furnished New York City loft with dining area at dusk

Private Consultation

Let Your Property Be Managed Like a Hospitality Business.

Tell us about your residence, your goals, and the level of support you need. We will review the opportunity and determine whether WGH Solutions is the right management or operations partner for your property.

Request a Property Consultation